Terms and Conditions

Terms and Conditions of Use

Welcome to zenwaylife.com. By accessing and using this website, you accept and agree to be bound by the following terms and conditions of use. We ask that you read them carefully. If you do not agree with any part of them, please do not use this website.

Ownership and Content of the Site

The content, design, and all the elements that make up this website are exclusive property of ZenWay Life or its content providers, and are protected by Chilean and international intellectual property laws. No content may be reproduced, copied, distributed, modified or used without the prior written consent of ZenWay Life.

2. Use of the Web Site

This website is intended solely for your personal and commercial use, subject to the terms and conditions set forth herein. You may not use it for illegal or unauthorized purposes. Misuse of the site or the information contained therein may result in legal action.

3. Registration and User Accounts

To access certain functionalities, such as the option of Importer Bulk, You must register and create an account. You agree to provide accurate and complete information during the registration process and to keep it updated. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account.

4. Bulk Purchase Conditions

The following conditions apply to all Importers Bulk:

  • Minimum purchase: Bulk price applies to purchases over $500,000 per origin (Spain, China, etc.).
  • Form of payment: To process each order, at least 60% of the total value must be paid. The remaining balance must be paid upon delivery once the products arrive in Chile.
  • Dispatch values: Prices do not include the cost of delivery from our warehouse to the customer. Once the merchandise arrives in Chile, we will coordinate the final delivery.
  • Prices and VAT: Prices are expressed in Chilean pesos including VAT. The final price of the products may have variations that will be informed before delivery, due to the volatility of the exchange rate and the availability of raw materials.
  • Formats and varieties: The formats and varieties shown on the page are not exclusive. If you need a specific format or variety that is not on the web, you can request it and we will check availability and price with the supplier.
  • Delivery time: Arrival time in Chile is 45 working days from Spain and 75 working days from China, counted from the closing date of the joint import.

5. Data Privacy

By using this site, you agree to our Privacy Policy, which describes how we collect, use and protect your personal data. You can review it on our Privacy Policy page.

6. Limitation of Liability

ZenWay Life shall not be liable for any damages or losses arising from the use of the website, including interruptions, errors or viruses. We do our best to keep the information up to date, but we do not guarantee the accuracy, completeness or timeliness of the content.

7. Modifications to the Terms and Conditions

We reserve the right to modify these terms and conditions at any time without notice. It is your responsibility to periodically check this page for updates. Your continued use of the site following the posting of changes constitutes your acceptance of the new terms.

8. Applicable Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of the Republic of Chile. Any dispute arising in connection with this website shall be submitted to the jurisdiction of the courts of the city of Santiago, Chile.